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Privacy Policy

Lollicup USA posted this on Aug 14, 2018 is committed to protect your privacy. Your personal information is our highest priority. This policy applies to information we collect from you when you use our website and how your information is being used. It is recommended that customers review our privacy policy practice from time to time.

This Privacy Policy describes how Lollicup USA Inc. and our brands and subsidiaries (including but not limited to LollicupStore, Karat, Karat Earth, and TeaZone) (collectively, “LollicupStore”, “we” or “us”) collect, use and share information about you. The information collected from you is used to help us define and enhance your shopping experience. It helps us understand the demands of our products and run tailored promotions that interest you or other customers. We do not disclose any customer information (including email addresses) to third parties, except for shipping partners that help fulfill your orders and notify you of shipments. By visiting, you are accepting and consenting to the practices described in this Privacy Policy.

How we collect your information
We collect various pieces of information about you for the purchasing process. Here are some examples of the type of information we collect from you:

  • Name
  • Contact information such as telephone, email address, or shipping address
  • Type of business you operate
  • Income
  • Tax ID
  • Business permit number
  • Records and accumulative progress from visiting interactive content

We collect the above information through communicating and interacting with you on our website such as completing a purchase on our website, calling us on the phone, live chat, creating an online account, signing up for our newsletters, communicating with us through our social media platforms, and by participating in sweepstakes, contests, promotions, or surveys. We may also collect your information through communicating with our company’s subsidiaries. It is optional to provide all information that we request. However, if you withhold information, we may not be able to fully provide all the services you need.

How we use your information
The information we collect from you is used to provide the products or service that may interest or enhance your shopping experience. We also shape our marketing promotions or related activities based on the information you provide. We also use your information for purchasing research or to conduct studies without our company for customer’s shopping preference and habits.

We use “cookies” to improve your shopping experience when you visit Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies allow us to personalize your shopping experience when you visit and recognize you when you return. Ex: when you add items to your cart and leave our website, your items will still be in the cart when you return our website again. The information collected from these cookies may be used for the purposes laid out above in this privacy policy. Most browsers automatically accept cookies, but you may disable cookies on your computer by changing your browser’s preferences or option menus. Disabling cookies may affect your shopping experience on

Categories: Topics Policies