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What is the return policy?

Lollicup USA posted this on Aug 13, 2018

You may return any unopened/unused and returned in good resalabel condition item within 30 days from the date of purchase. There is a 10% restocking fee that applies to all returns. Customers are responsible for all shipping and handling charges incurred during the process of retrun. Before returning any item, you must obtain a Return Merchandise Authorization (RMA) Number. 

To return a product, please fill out the return form to request an RMA Number.

To return a DEFECTIVE product, please fill out the return form and specify that the return is due to defect and be prepared to provide a description and photos of the defect. is not responsible for orders placed outside of this website or products received from orders placed outside of this website. We will not accept any claims or returns for any items that do not have a valid order number.

Categories: Other
Tags: return  return policy  RMA