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Articles by tag "login"

4 Item(s)

My password doesn’t work and I can’t log in. What do I do?
Lollicup USA Aug 10, 2018

Please click “Forgot Your Password” on the log-in page. Enter your registered email address and click the submit button. We will email you with a URL that will allow you to reset your password. If you are a registered member, you should receive this email within a few minutes. Please ......

I tried to reset my password and it says my account doesn't exist. What happened to my account?
Lollicup USA Aug 10, 2018

When we switched to the new website, we were not able to move your customer login information over for security reasons. Fear not, we still have all of your account information. Simply create a new login with the same email address as your old account. You old transaction is safe at lollicupstore......

Why won't my account stay logged in?
Lollicup USA Aug 13, 2018

For security purposes, your account will log you out periodically and require you log in each time you go to checkout. If you cannot complete your checkout because your account keeps logging out, please try a different browser. If you are still having issues, please contact customer support via l......

How do I log in on my phone?
Lollicup USA Aug 13, 2018

If you are viewing the mobile version of our website, open the menu by clicking on button with three horizontal lines next to the cart. If you scroll to the bottom of the menu you will see the options "Login" and "Register." Click "Login" and enter your information to access your account....

4 Item(s)