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Articles by tag "reset"

4 Item(s)

My password doesn’t work and I can’t log in. What do I do?
Lollicup USA Aug 10, 2018

Please click “Forgot Your Password” on the log-in page. Enter your registered email address and click the submit button. We will email you with a URL that will allow you to reset your password. If you are a registered member, you should receive this email within a few minutes. Please ......

I tried to reset my password and it says my account doesn't exist. What happened to my account?
Lollicup USA Aug 10, 2018

When we switched to the new website, we were not able to move your customer login information over for security reasons. Fear not, we still have all of your account information. Simply create a new login with the same email address as your old account. You old transaction is safe at lollicupstore......

Can I change my password?
Lollicup USA Aug 13, 2018

Please Log into your account and click “Your Account” on the top right navigation. Then go to “Settings” and “Update your password.” From there you will be able to change your password. Please keep your password confidential. Lollicupstore.com does not save or ......

How may I request an email change on my account?
Lollicup USA Aug 13, 2018

Please email your original email, new and alternate email, last order number, and billing address (for verification purposes) to support@lollicupstore.com. We may contact you for further verifications. Please note: You will need to change your password once this is done....

4 Item(s)